Installation failed. missing the style.css

Hallo,

i've buy the innofit-plus-them. If i will install it an error come up:

Installing Theme from uploaded file: innofit-plus-2.2.1.zip

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

i user WP 5.3.2. What's wrong?

Comments

  • edited December 2019
    Hi 
    Thanks for contacting to us.
    It may be you are uploading incorrect theme package folder.
    Pls upload correct theme package folder.

    Let us know for Further assistance.

    Thanks 
    Prime
  • Hm. If you look at the Message you see i upload the ZIP-File. Wat can be wrong by this upload?
    other thems run without problems (b.e. the free innofitthem).
    also at the themes-dir i can reade and write:
    drwxr-xr-x  9 4591043 customer  4096 Dec 19 10:43 themes

  • If i upload the theme by ftp the same error (see attachment)
    Bildschirmfoto 2019-12-19 um 11.48.46.png
    1084 x 701 - 447K
  • edited December 2019
    Hi  Oops dear.
    Sorry for your inconvenience. 
    This error occurs because you are uploading innofit plus as a theme but it is a plugin. 
    So you have to install this as a plugin.
    Go to Plugins => Add New => Upload Plugin and select your plugin file.
    More help Refer this link.
    Let me know for any confusion.

    Thanks
    Prime
  • Ok. Thanks.
    I think it where nice if you write this also in https://helpdoc.spicethemes.com/innofit/installing-innofit/ ;-)

  • HI  @dieterkuckertz
    Thank for suggestion, I will discuss   your suggestion with our technical team .
    Look forward  see you again at spicethemes.

    Thanks 
    Prime
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